Personal Information We accumulate and store information that you enter into this Web Site or that you supply through our Customer Service Department. For instance, when you create an account or place an order, we accumulate and store some or all of the subsequent information that you supply: name, billing address, shipping address, email address, telephone number, and credit card number and expiration date. This information is used to make available the products and services that you have ordered or requested, to process and ship orders, to mail order and shipping confirmations and to supply customer service. Registration can also be mandatory and Personal Information could also be gathered in certain segments of the Website in which you purposely and intentionally supply such information, e.g. community postings (i.e., chat or bulletin boards), propositions, or customer service requirements. Parts of this information also could be used to get in touch with you about sales, new products, special offers, and new site features, unless you have opted to not obtain promotional interactions in association with this Web Site.
Anonymous Information During your use of the Website, we may possibly collect certain information that does not recognize you independently (“Anonymous Information”). Usually, this information is gathered from “traffic data”. We accumulate and store certain other information repeatedly whenever you interact with this Web Site. For instance, we collect your IP address, browser information and reference site domain name each time you are on this Web Site. We also gather information as regards customer traffic patterns and site usage. This information is used to examine and advance this Website and to give our clientele a gratifying online experience.
We also might gather and accumulate information about you that we obtain from others, to allow us to revise and provide accurate information enclosed in our database and to give product counsel and special offers that we believe will be of importance to you, if you have decided to accept e-mail from us, and provide you reminders about shopping opportunities.
Newsletters We gather e-mail addresses and zip codes of all consumers who subscribe to our newsletter. Not including to our third party representatives (as explained below), this information is not publicized with any third parties for any reasons. Any person who does not want to obtain this newsletter can, at any time, follow the “Unsubscribe” directions contained in every newsletter.
Is Information Collected From Children? We do not sell or ship anything ordered from this Web Site directly to anyone who we know to be under the age of 13, nor do we collect any personal information from a person who we identify to be under 13 years old. If you are under the age of 13, you ought to utilize this Web Site only with the participation of a parent or guardian and must not surrender any personal information to us. Our Website is not purposely targeted to children under the age of 13. Children under the age of 13 must not use our Website without attaining prior parental permission. How We Use Your Information?
Customer Service and Feedback We might use your Personal Information to complete orders, offer customer service, track your fulfillment with the Website’s rules and regulations, or for perspective and criticism reasons (to the degree that is elucidated when you supply the information). In the occasion we prepare to openly post any of your Personal Information on a Website (as, for instance, a letter), you will be given advanced notice of such redistribution and provided the opportunity of stopping such redistributions.
Use of Anonymous Information We make use of Anonymous Information to assist us distinguish how user make use of sections of the Website and who our users are so we can enhance our Website and make certain that it is as pleasing as we can build it for the masses. We might also utilize or distribute Anonymous Information (or additional information, other than Personal Information) in some other method that we consider suitable or essential.
Third-party Agents We intermittently have third party representatives, subsidiaries, affiliates and partners that execute functions for us, such as advertising, analytics, credit card processing, shipping or stocking information, only if customer service, fraud protection etc These units have right of entry to the Personal Information required to execute their occupations and are contractually obliged to preserve the privacy and protection of that Personal Information. They are constrained from using, selling, allocating or modifying this information in any way other than to supply the requested services to the Website.
Transactional partners We might distribute non-personal information with our associates and others from time to time. Instances of such non-personal information comprise of the amount of customers who came to this Web Site during a definite time period or obtained a certain product from this Web Site. This information, in general, is shared in a collective form.
Alexandria Virtual Consultation Home Photos By uploading photos and files through our virtual consultation request page service, located at users agree to allow Alexandria to store any and all files uploaded, for the purpose of providing a virtual consultation. Alexandria will never sell your photos or files. Users give Alexandria the right to use and upload their photos to third party software applications for the purpose of digitally measuring windows, doors, and roofing, in order to provide a consultation. Alexandria does not claim ownership of any Content that you upload on or through the service. Instead, you hereby grant to Alexandria a non-exclusive, fully paid and royalty-free, transferable, sub-licensable, worldwide license to use the Content that you upload on or through the service.
Emergency Situations We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend the our rights or property, the Website or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Website or the public.
Governing Law/Assignment The website is published in the United States and is planned for users from the United States, specifically users in Michigan. U.S. law shall administer in any and all disagreements, together with privacy or offense matters or otherwise.
Opt-Out and Correction Procedures You can at any time opt-out of getting potential e-mails and newsletters. We offer you with the option to opt-out of getting communications from us at the point where we ask for information concerning you. There are a variety of ways in which you can inform us whether or not you want to accept promotional communications from. When you initiate an account, or place an order, you will have an opportunity to make your selections in this regard. You also will have an opportunity to change these selections by following the “unsubscribe” instructions contained in the promotional emails we send you.
Who do I talk to if I have more questions? Questions regarding this statement should be directed to Alexandria Windows & Doors via the Contact Us form, or by phone at 248-809-3214.